Binance Wallet, Trust Wallet display issues linger after crypto crash
DUBAI 2025-10-13 Binance said Monday that Binance Wallet balance display issues persisted for some users following Friday’s market crash, citing network congestion that delayed the rendering of wallet data.
The company’s self-custody wallet reported temporary “lag,” with some users unable to view balances or other interface elements. Trust Wallet, a separate self-custody app associated with Binance’s co-founder, reported a similar “market data sync issue” on Sunday that it said was resolved within hours. Both platforms said user assets were safe.
What happened
Binance said the wallet UI required buffering time to display correct data and that engineers were working on a fix. Over the weekend, the exchange also addressed complaints that several altcoins appeared to crash to $0 on its trading interface, attributing that anomaly to a display issue rather than true market prices.
User impact and reports
While Binance did not confirm transaction failures, some users on social media claimed they couldn’t interact with assets or execute sales during the lag. Similar complaints surfaced around Trust Wallet’s glitch, even after the team said service was restored. Trust Wallet’s communications head later said the issue affected fiat/balance visibility only, not on-chain self-custody, and that swaps, staking and transfers continued to function. Cointelegraph
Market backdrop
The UI problems followed a sharp market sell-off on Friday that triggered record liquidations across crypto, stressing pricing/oracle infrastructure used by wallets and exchanges. Analysts advised users to verify holdings via independent block explorers when UI elements look wrong.
Binance Wallet balance display issues and status
Binance Wallet reiterated that funds were safe and that delays were tied to congestion. Third-party trackers and crypto media also reported instances of $0 balances appearing in the wallet interface, including on web.
Troubleshooting during Binance Wallet balance display issues
Users were advised to confirm balances via the relevant chain’s block explorer, or to import their seed into another compatible wallet if needed, to validate on-chain holdings independent of a single app’s UI.
Trust Wallet’s statement
Trust Wallet posted that some users couldn’t see balances due to a “market data sync issue,” adding that the incident was resolved in about four hours. The team emphasized that assets remained secure and that the incident was confined to display of fiat and token values.
Context & Analysis
Reports of pricing anomalies and UI lags during high-volatility periods are not uncommon in crypto. When market data feeds throttle or desynchronize, interfaces can temporarily show incorrect prices or balances even as on-chain data remains intact. Separating UI reliability from underlying custody is critical for user confidence and incident response. (Analysis)
BNB price note
Amid the volatility, separate coverage indicated BNB set a new all-time high around $1,370 on Monday, underscoring the disconnect between market action and transient UI glitches.
Conclusion
Recent display issues in Binance Wallet and Trust Wallet exposed how vulnerable front-end systems can become during periods of heavy network stress. These glitches affected portfolio visibility but did not compromise users’ self-custodied assets or private keys.
Experts advise users to verify their token balances directly through blockchain explorers when app interfaces fail to load correctly. Meanwhile, wallet providers are reinforcing their data pipelines and synchronization layers to ensure more resilient performance during market surges or outages, aiming to restore user confidence and minimize disruption in future high-traffic events.
FAQs
Q : What caused the Binance Wallet balance display issues?
A : Network congestion and stressed market-data infrastructure led to temporary lags showing balances and prices.
Q : Were user funds at risk?
A : Both platforms said funds were safe; the issue affected display, not custody or on-chain ownership.
Q : How long did Trust Wallet’s problem last?
A : Trust Wallet said the market-data sync issue was resolved in about four hours on Sunday.
Q : What should I do if my wallet shows $0?
A : Verify your balance on a block explorer for the relevant chain and cross-check token contracts; consider importing your wallet into another compatible app.
Q : Did altcoins really crash to zero on Binance?
A : Binance attributed abnormal prints to a display issue, not actual trades at $0.
Q : Did BNB hit a new all-time high?
A : Coverage indicated BNB reached around $1,370 on Monday amid volatility.
Q : Are these problems unique to Binance Wallet and Trust Wallet?
A : At publication time, reports focused on these two; no widespread similar issues were confirmed elsewhere.
Facts
Event
Wallet UI/display glitches following crypto market crashDate/Time
2025-10-13T17:00:00+05:00Entities
Binance; Binance Wallet; Trust Wallet; BNB (BNB Chain); Changpeng “CZ” ZhaoFigures
BNB ATH ~$1,370 (reported); duration of Trust Wallet issue ~4 hours (reported)Quotes
“We are actively working on resolving this issue.” — Binance Wallet (via X/post) • “The issue only affected the visibility of fiat balances… All assets remained safe.” Trust Wallet comms (reported) Cointelegraph+1Sources
Cointelegraph (news) https://cointelegraph.com/news/binance-wallet-trust-wallet-display-issues-crash ; Trust Wallet on X https://x.com/trustwallet